Visitors & Residents: The Video

Last month I gave a presentation on the ‘Visitors & Residents’ principle at the ALT-C conference which was well received so I thought it would be worth videoing the talk under laboratory conditions…

Some of you might also be interested in our paper on Visitors and Residents:

Visitors and Residents: A new typology for online engagement
by David S. White and Alison Le Cornu.
First Monday, Volume 16, Number 9 – 5 September 2011
http://www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/3171/3049

Just a few notes to go with the video:

The original ‘Prezi’ presentation is here: http://prezi.com/x0nxciep_mlt/

The tinyURL that is supposed to link to Andy Powell’s ‘Twitter for Idiots’ post is incorrect. Please follow this link instead.

At points I use the term ‘real life’ which seems to imply that anything which is online is somehow not part of ‘real life’. A better phrase would have been ‘offline’. Language in this area is difficult at best…

The quote “…just knowing how to use particular technologies makes one no wiser than just knowing how to read words” is a quote from Prensky’s recent paper on ‘Digital Wisdom’. In the journal ‘Innovate’. In other versions of the talk I refer to Prensky directly but seem to have omitted it when I was in front of the camera.  All other non-attributed quotes are anonymised statements from our students.

The images I used are under the Creative Commons license:

‘Tourist Trap’ visitor image http://www.flickr.com/photos/sharpshutter/232909207/
‘Rusholme’ resident image http://www.flickr.com/photos/raver_mikey/2224048987
‘Sunny Park’ web as a space image http://www.flickr.com/photos/nhudson/2504679411
‘Tool Box’ web as a toolbox image http://www.flickr.com/photos/howardstrong/3238293371

OpenSpires and learning design

As part of the Oxfords OER project, OpenSpires we are feeding in  our experiences from the  Mosaic, Phoebe and LDSE projects.  Despite  developing Ancestral Voices as an OER, up to now we have been a net consumer of content (both those developed specifically as OERs and everything else on the web that might be used for learning) .  This project is letting us look at it from the other end of the continuum, we are producing OERs what will help people use them?

For a long time I have been suspicious of the model of reuse learning design projects often assume, an unproblematic set of learning objects to be found in a repository certainly does not reflect reality. The LDSE team is definitely grappling with this – recognizing learning content comes in many different forms, that the stuff we use to build our learning experiences is everywhere.  There is also the hugely social aspect of learning design, in a web 2.0 world I sometimes think we overstate this, but all the data we have on reuse and design processes suggests that this is crucial.  So while we need to look at things like UK LOM I suspect that Flikr and YouTube are more important.

Last thought for now – we know academics are busy, they will only engage with these processes if they are easy, lightweight and offer demonstrable benefits to them.

Open Educational Resources at Continuing Education

Among our other record breaking recruitment this term we have also launched the Ancestral Voices course developed as part of the Mosaic project for the 3rd time, with the largest cohort yet – in fact our maximum of 32 students.

I am sure this is not statistically significant, but for us it is our first example of freely available content, and students who are still prepared to pay for the full tutored learning experience.   Definitely a good sign for persuading the Department to do more with OERs.

Hurrah for repeat students

We know we have always had a loyal following of students at the Department for Continuing Education, but what has been especially gratifying in recent years is to see this developing online.  On a purely commercial basis it is great, with about 30% of our students returnees each term it helps our recruitment, but as someone interested in  learning design there are a lot more plus points that this.  It is great to know we are creating something they like – our course designs work, but more importantly we have a group of students who have bought into this way of learning.

This is more significant then it might seem – our students are only a minority internet “residents” the majority are at best “visitors” (see our isthmus work on this) in addition we know they value traditional ideas of teaching and learning – when asked, they want an expert to teach them the course.

This means that online study based around a model of learning through activities, exploration and discussion, as much with each other as tutors, may make for good elearning, but does not meet their expressed preferences and is not  in their comfort zone. Yet it is working and it is our students who make it work.

Our repeast students are improving the experience of study for the whole cohort, by modelling the sort of behaviour that make these courses work best.  They want to discuss, they are happy to contribute (admitted some a bit too much!) and are prepared to support each other.  It is great to go into a course in the first few days and see new students being supported as much by thier peers as the tutor – and it makes our lives easier.

I do feel very strongly that you cannot expect all students to contribute all of the time (being a lurker is not intriscily bad) but this sort of learning does not work unless enough students are happy to join in – so it is great to know that you can rely on our repeat students as much as our expert tutors, wonderful academic authors, and excellent course design, to make courses that work.

Attitudes to online assignment handling

As part of Cascade we are updating our online assignment handling system.  Currently the vast majority of assignments in the department are handled in hard copy, so that making this service available more widely will be a big change for many of our students, administrators and academics if they use it.

In our relatively informal consultations up to this point we have encountered widely differing reactions to the prospect of moving this online, both negative and positive and we are now moving forward with a more systematic survey in this area. As part of this we are trying to come up with a list of  attitudes which stakeholders can indicate agreement with or not – we started out with about 5 statements each for academics and students but since consulting a bit more are now up to well over 10 for each.

 Academic statements

  1. Many of my students hand write assignments
  2. I would be technically confident handling assignments online
  3. I am confident that online assignment handling is secure
  4. I do not want to spend more time at a screen
  5. I think that online assignment submission would speed up the marking process
  6. I would welcome being able to use plagiarism detection software
  7. I am worried about having to remember more passwords
  8. I think typing feedback will take longer than writing it by hand
  9. I am worried about students submitting assignments in file types I cannot read
  10. I do not want to have to print out assignments
  11. I am worried about having a good enough computer to deal with marking assignments online
  12. In my subject it is difficult produce electronic assignments e.g. maths notation or Cyrillic script
  13. I am worried that online submission will make it easier to plagiarise
  14. I think online assignment submission will be more stressful for student

Student statements

  1. I currently hand write my assignments
  2. I would be confident about the security of submitting my assignments online
  3. I have the technical skills to submit an assignment online
  4. If I submitted an assignment online, I would like to receive confirmation of receipt by email
  5. I would welcome the additional time the option of online submission would offer in meeting a deadline
  6. I would be happy to receive my work back electronically
  7. I think that online assignment submission would speed up turnaround of my assignments
  8. I prefer handwritten comments on my assignment
  9. I find typed feedback easier to read
  10. I currently submit my assignments by hand
  11. I currently submit my assignments by post

We are hopeful we have captured the most common attitudes, but it is hard to balance the positive and negative and there is always the worry that this will draw attention to points of view that would have never have occurred to our stakeholders if we had not brought it up.  If anyone has any experience in this area and can suggest anything they found useful it would be great to hear from you.

Cascade Update

We have just had a steering committee meeting and submitted out interim report to JISC for the Cascade project which has acted as a good chance on reflect on where we have got to thus far.

While this project started out with a huge scope we have managed to focus our activities so that we are now working in 5 main areas:

  • Online assignment submission
  • VLE support for courses
  • Generic content
  • Online payment
  • Course design

There is considerable overlap between these areas, VLE support for courses is likely to contain online assignment submission and generic content, course design will look at ways to best implement VLE support for courses etc.  However this classification definitely helps in terms of communicating our activities to stakeholders as well as focussing our  evaluation activities.

There is a brief overview of what we are doing for each area on our website here and we will have a more detailed overivew of each area available very soon.

Activity level design and learning design tools

One of the challenges in working in the learning design/pedagogy planning tools area  is that the most practitioners we encounter don’t want planning tools, they want content creation tools that work seamlessly with their delivery environment.  Or they say they want planning tools, but when you clarify their requirements they want is really all around content creation.

Liz Masterman and I were discussing representations of activity level design, when we had one of those realisations that make you wonder why you have never seen it before – and suspect that perhaps it was obvious to everyone but you – that at the activity level, design is most often done within the delivery tool.  I may plan a face to face teaching session in Phoebe or (getting back to basics) Word, but usually I work out the details of the specific activities of a face to face training session in PowerPoint as that is what I use to present it to the students in class.  With online courses again I am far more likely to start writing straight into the wiki itself when working out how I want a wiki based activity to work and what instructions I need to give students around it.

I would be interested if others would agree with this?  If it is not just me, then for projects such as Cascade and LDSE  this has implications for where it is best situate guidance and support, where planning and support tools have a role to play, and where they are just adding an unnecessary additional tool into the process.

Open content and libraries

I was really interested in Tony Hirst’s recent post Open educational Resources and the University Library Website, which raised something which had never occurred to me and I am not sure why.  At the end of the Mosaic project one of our key conclusions was “maximise discoverability, put open content where people already look for things” and somehow in writing this, immersed in the web and web 2.0 and thinking of google and flikr I overlooked one of the  key places where people already look for things are library sites.

It still seems to me the two biggest barriers to wide-scale uptake  of OERs remains 1)  licenses and 2) the ability to find useful OERs in the first place.

So I agree with Tony, this is something we have to resolve, and soon.

Effective Practice in a Digital Age

Effective Practice in a Digital Age

JISC have recently published Effective Practice in a Digital Age, which is an updated version of their Effective Practice with e-Learning guide that was published in 2004. The original version of the guide was recently identified as one of Eight Classic e-Learning publications by Tony Bates, where it is in very good company.  Through our work on Phoebe we have contributed to the new version and I think it is an excellent, easy to read overview of some of the latest thinking in this ever more complicated field.

Postdigital: Escaping the Kingdom of the New?

New things are exciting. For example social networking. It’s a whole new way to interact with others, a reason why society is moving online isn’t it? But how to make it useful? What can we do with this new digital tool that goes beyond chit-chat? It should be possible to use facebook and Twitter for something of value for education but which one is better? Which one is more popular? Maybe there is something new just around the corner? …What could we do with Google Wave?…

I admit that I have a habit of thinking in this manner. It’s exhausting and somehow hollow. On a bad day I get a form of techno paranoia which involves creating a profile on any number of new services most of which I never revisit. To be totally honest some of my most successful conference presentations are attended by an audience 50% of whom are driven there out of a mild form of this paranoia. I like ‘new things’ and I enjoy talking about what new developments could mean for education but at times I have been overwhelmed and lost focus.

Digital Danger

 The Dangers of Being Digital
http://www.flickr.com/photos/calliope/49634405/

I have been numbed by a tidal wave of the new:

“The speed of the change, however, has left us with the mistaken belief that social change was somehow ‘created’ by the digital rather than simply played out on a the canvas of the digital; that the digital itself is the main driver of change.”

This quote comes from a working document outlining the postdigital. A principle which highlights the dangers of assuming the digital is the sole driver of change and makes the point that the digital as ‘new’ will quickly pass away.

As the ‘Planning for the Postdigital’ document describes all technologies go through a transition whereby they become culturally normalised. For example, the pen and the book have become ‘transparent’ tools, extensions of ourselves to be used appropriately to achieve goals but rarely discussed in of themselves. In the same way email and word processing are well on there way to becoming transparent. We now send a message or write a document. The digital is not discussed. It has ceased to be new.

“Things digital will be accepted alongside our other technologies and the slate swept clear of many of the distracting dualisms (and technological factions) that pervade the educational discourse. The postdigital frees us to think more clearly and precisely about the issues we face, rather than become tied to an obsession with, and the language of, the new.”

Electronic Calculator
An ‘Electronic’ Calculator?
http://www.flickr.com/photos/thecheals/2780671422/

Too much time is spent arguing about the relative merits of digital spaces such as Twitter and facebook. The key term here being ‘relative’. We are pitting digital against digital, new against new, a form of one-upmanship which distracts from the larger picture.

“The transition to a postdigital way of thinking allows for that previously coded as ‘digital’ to be woven into the wider discussion of social dialects that people bring to their acts of collaboration. One of the things we’ve learned from social research is that people tend to go online to find people they know and tend to replicate, at least in part, their social performances online. These performances, the communities that they occur in and the dialects that they represent and produce should be the critical loci for research in the postdigital age, not the technologies themselves.”

During the recent Open Habitat project, activity in a digital space (in this case Second Life) forced us to reflect upon and change our educational approach in day-to-day non-digital spaces. As this mirror effect emerged I became increasingly uncomfortable. We had set ourselves the goal of discovering new ways of teaching with new technologies not re-considering the nature traditional teaching. Worse than that, because Second Life supported a high level of social interaction the skills needed to teach within the digital space had a large overlap with those needed in a physical classroom. “When are you going to tell us something new” was the comment I received halfway through one presentation on the project.

I of course should not have felt uncomfortable but at the time my thinking was locked onto the digital and what it could provide that was new rather than what it brought that was of value. The Open Habitat project discovered approaches that were of relevant both online and offline. I needed to adjust my thinking to accept that this was valid, that it was ok to revisit age-old principles of socialisation and collaboration. The new technology could be a catalyst for this thinking even if it wasn’t the ultimate home for all of the what we had learnt.

The discourse that surrounds elearning (an ‘e’ which is increasingly redundant) is in danger of stagnating. As the digital becomes increasingly transparent we are likely to find ourselves squabbling over ever smaller chunks of newness. We will become like tadpoles in an evaporating pond, fighting for the last of what will inevitably disappear. Maybe it’s time for a metamorphosis in approach, away from the digital, towards the postdigital.