The importance of piloting for real

Posted on by

We are currently in the middle of piloting our new online assignment handling system as part of the Cascade project.  While we are finding out all the usual technical glitches, more than anything what testing this with real students, real course directors and real tutors, submitting real assignments has revealed is:

  • how generous people can be in trying a new system for something which is so important to them.
  • how you can think you have thoroughly mapped all processes in abstract but there will always be some aspect which nobody mentioned until it happens in practice.
  • how completely random people can be.

While we certainly did not think our documentation and support assumptions were going to be perfect, with a lot of testing on trial assignments we thought we were probably on the right track, and for most of the process and the vast majority of  students and tutors we were.

However where things did deviate from our expected norms, they did so in unanticipated ways.  I won’t go into the minutiae here but it is certainly making us think about what are the issues you can plan for and design out, and what is going to happen no matter what you do.

This entry was posted in Cascade, JISC, pilots by Marion Manton. Bookmark the permalink.

About Marion Manton

I amSenior Manager: Learning Design and co-manager of TALL with David White. Previous to that I was eLearning Research Project Manager. As well as the day to day running of TALL I am responsible for the ensuring that all TALL programmes are best practice examples of learning online for their audience. I work closely with course teams to specify the learning they want to achieve with their programme and to identify the best uses of technology to do this. I also maintain currency with the latest research in eLearning, to ensure that TALL is aware of and exploits the best current knowledge of what works in terms of effective eLearning. My particular interests are in effective pedagogical models for different learning scenarios and how best to facilitate these by the appropriate use of technology. As well as the development of effective tools and processes to help academics identify these and translate knowledge of their subject and teaching into high quality online learning.