In the last few months JISC have been doing some great work looking at EMA, electronic management of assessment. This has produced a really useful landscape review and there is more to come. For TALL this has brought back lots of memories of the Cascade project, and in particular our focus area: Online assignment handling. This was a few years ago and it may seem that many of our outputs might be outdated, but it is amazing how much of what we were dealing with remains the same. In particular the recognition that so many issues in this space are about business processes rather than technology, really resonates with our Cascade experience. Certainly we are still working with colleagues to identify where processes can be improved to make things better for everyone and make using technology to support them even more effective. A good example of this has been the time it has taken to agree a universal submission time of day (2pm to ensure there is always support available to students immediately before and afterwards) and identify submission free periods (Mondays, Fridays and 2 weeks a year over Christmas and in the summer). Simple in principle, lots of benefits, but a big change from previous norms.
Our work on EMA in the department has come a long way since the Cascade project. Online submission and feedback is now our default mode for assignment handling (with a very small number of exceptions) and the understanding of staff and students of how EMA works, the real benefits and issues, makes discussion of future options and opportunities a much more valuable process. It is this last point that ties us back around to the EMA work that JISC is undertaking. While we have achieved a huge amount in this area, there is no doubt in our minds (and those of our students, tutors and administrators) that we could be doing more – and we have made sure we have participated in consultations to share what we are learning and what we want to know. What it is great to see is that we are not alone! The areas we are grappling with are ones that everyone else is dealing with too. We will be closely watching this space to see what comes next.